Covid-19 update Conquer Termites Northside responsibly servicing you during the lockdown


Tue 29 Jun 2021
Be reassured that at Conquer Termites Northside that we are operating business as usual and have reviewed our procedures in light of the recent Covid outbreak in Queensland.

Due to the nature of our work, we work in close contact with people and their homes and possessions, so we would love work in conjunction with you, to enable us to carry out your service in the most safe way possible for everyone.

Please also note that we have completed the online course from the Australian Government, Department of Health pertaining to Infection Control Training - COVID-19.

In order to limit the spread of COVID-19, here at Conquer Termites Northside, we have implemented the following:
Refraining from shaking hands or greetings of a close physical nature
Wearing disposable gloves for the duration of the service
Wearing additional disposable PPE where possible
Maintaining 1.5m personal distance where possible
Increasing our equipment cleaning schedule and using surface disinfectants where possible/practical
Limiting the items we come into contact with in a customer's home (although there's many!)
Ensuring the bare minimum people are in the house at time of service. Children and elderly people to at least remain outside during any service visits. We will speak to you about this at time of booking or upon arrival depending on the service
Allowing extra time on our schedule to talk you through anything we need you to do on arrival
Not accepting any drinks, food or offers to sit down at customer's homes - please don't think us ungrateful for this offer, but thank you anyway!

If we could ask the following things of our valued clients, they would be most appreciated, in order to work together to protect everyone:
Please put AC and fans on prior to arrival, to avoid unnecessary sweat and hand to face contact
Disinfect all door handles, cupboard door/drawer knobs prior to arrival
Pay by direct deposit to limit contact between cash and hands or cards and devices
Ensure all kid's toys, pet toys, food/water bowls etc. are out of the way so we don't need to touch them to move them. Ideally 1m away from internal walls, outdoor toys away from the building
Be prepared to do a quick walk around with our technician on arrival to make sure everything is good to go

We thank you in advance for your understanding and full disclosure, if we need to reschedule because:
You or any of your household contacts have returned from anywhere overseas or interstate in the past 14 days (14 Day reschedule)
You or anyone in your household are displaying cold or flu like symptoms (14 Day reschedule)
You or anyone in your household are under self-isolation for suspected coronavirus (28 day reschedule)
You are a close contact of anyone who has been confirmed to have coronavirus (28 day reschedule)

By adhering to these simple procedures, we're proactively keep your family, our family and the greater community as safe as possible while still carrying on with day to day functions and tasks.

We sincerely thank you for your understanding and efforts to help Brisbane remain the best place to be.

For more information and/or book your pest and termite services with Conquer Termites Northside, call 3356 8801.


Covid-19 update Conquer Termites Northside responsibly servicing you during the lockdown

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Customer Reviews

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Emanuele
26 Apr 2022
Verified

I wanted to do a termite chemical barrier for my house and Andy, Alex and Jay have been fantastic. They were on time, communication was amazing. Andy explained to me every single details. They are ver... more

   Conquer Termites reply logo Conquer Termites Northside response: Thank you so much! We are so chuffed to hear about your experience with our termite management system/chemical barrier.

Jen RC
12 Apr 2022
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Joel, the technician, was very prompt with arrival time.  He was very professional and extremely helpful pointing out a moisture problem behind one of the bathroom walls. He gave great advice as well ... more

   Conquer Termites reply logo Conquer Termites Northside response: Hi Jen, thank you so much for your lovely review. We are so fortunate to have Joel on board, he's such an asset and i'm so happy he could help you out.

Andy Minahan
02 Apr 2022
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Alex and Ben arrived on time, were well presented, friendly and professional. Both worked quickly but thoroughly to inspect and spray the entire property and provided an honest assessment upon complet... more


Marcel Turner
28 Mar 2022
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Excellent Service.  Austyn from Conquer came to my house and completed a thorough inspection, he turned up on time and was professional and polite.  The quote I received to put down a Termite Barrier ... more

   Conquer Termites reply logo Conquer Termites Northside response: Thank you for the review Marcel!


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